1. What is the main purpose of your app?
The app is designed for store owners who want to customize their Shopify notification emails to be aesthetically sophisticated, moving away from the plain, stock emails.
2. Who can benefit from using your app?
Store owners looking to extend an aesthetic approach to their notification emails, which are the main way customers interact with their brand after a purchase.
3. How do users get started with your app?
You can test the app and any of the templates for free. To export the code to import into your Shopify admin, you need to purchase a subscription for $199 per year which will give you access to all templates (in case you want to test or even mix and match).
4. What types of notification emails can be customized with your app?
• Order Confirmation
• Order Invoice
• Order Cancelled
• Order Refund
• Draft Order Invoice
• Abandoned Checkout
• Shipping Confirmation
• Shipping Update
• Shipment Delivered
• Shipping Out for Delivery
• Ready For Pickup
• Order Picked up
5. Can users create their own designs from scratch, or do they have to use the pre-built designs?
You have to use a pre-built template, but there is significant customization available within each template.
6. How many pre-built designs are available in the customizer?
We have 5 templates, each with 6 pre-built color schemes. Purchasing any template gives you complimentary access to all the other colours of all the other templates.
7. Can users change the colors of the templates? If so, how?
Yes, you can change the color of backgrounds, text, buttons, and divider lines in the customizer.
8. Is it possible to customize the text in the templates?
Yes, almost all text is customizable.
9. How can users import their logo into the templates?
There is an import button to change the logo in each template.
10. What customization options are available for displaying information in the emails?
The customization options are clearly presented in the customizer.
11. How do users obtain the code for the customized emails?
Click on the "Export to Shopify" button.
12. Where exactly do users paste the code in their Shopify admin?
There is a link in the export screen to open the correct place in your Shopify admin.
13. Do users need any coding knowledge to use your app?
No, not at all. We took care of that for you.
14. How long does it take to customize an email template?
It depends on how much of a perfectionist you are, but you could be ready in about 30 minutes.
15. Is there a limit to how many emails can be customized with your app?
Yes, we have only customized 12 of the most important emails for starters. We aim to add more in the near future.
16. Can users save their customized templates for future use?
Yes, but you only have access while your subscription is active.
17. Are there any tutorials or guides available to help users with customization?
We think it's pretty self-explanatory. But reach out if you need a screenshare.
18. What support options are available if users encounter issues?
Email us and we'll get back to you quickly.
19. Is there a cost associated with using your app?
Each template can be purchased for $149 a year, which includes all 6 pre-built color schemes.
20. How often are new designs or updates added to the app?
New designs are in sketch form, but we have a few things we'd like to take care of first.
21. Do I need to set up each email individually?
No, first you should set up the main styling in theme settings which will then be applied to each email. And then you can fine-tune each email individually.
1. What is the main purpose of your app?
The app is designed for store owners who want to customize their Shopify notification emails to be aesthetically sophisticated, moving away from the plain, stock emails.
2. Who can benefit from using your app?
Store owners looking to extend an aesthetic approach to their notification emails, which are the main way customers interact with their brand after a purchase.
3. How do users get started with your app?
You can test the app and any of the templates for free. To export the code to import into your Shopify admin, you need to purchase a subscription for $199 per year which will give you access to all templates (in case you want to test or even mix and match).
4. What types of notification emails can be customized with your app?
• Order Confirmation
• Order Invoice
• Order Cancelled
• Order Refund
• Draft Order Invoice
• Abandoned Checkout
• Shipping Confirmation
• Shipping Update
• Shipment Delivered
• Shipping Out for Delivery
• Ready For Pickup
• Order Picked up
5. Can users create their own designs from scratch, or do they have to use the pre-built designs?
You have to use a pre-built template, but there is significant customization available within each template.
6. How many pre-built designs are available in the customizer?
We have 5 templates, each with 6 pre-built color schemes. Purchasing any template gives you complimentary access to all the other colours of all the other templates.
7. Can users change the colors of the templates? If so, how?
Yes, you can change the color of backgrounds, text, buttons, and divider lines in the customizer.
8. Is it possible to customize the text in the templates?
Yes, almost all text is customizable.
9. How can users import their logo into the templates?
There is an import button to change the logo in each template.
10. What customization options are available for displaying information in the emails?
The customization options are clearly presented in the customizer.
11. How do users obtain the code for the customized emails?
Click on the "Export to Shopify" button.
12. Where exactly do users paste the code in their Shopify admin?
There is a link in the export screen to open the correct place in your Shopify admin.
13. Do users need any coding knowledge to use your app?
No, not at all. We took care of that for you.
14. How long does it take to customize an email template?
It depends on how much of a perfectionist you are, but you could be ready in about 30 minutes.
15. Is there a limit to how many emails can be customized with your app?
Yes, we have only customized 12 of the most important emails for starters. We aim to add more in the near future.
16. Can users save their customized templates for future use?
Yes, but you only have access while your subscription is active.
17. Are there any tutorials or guides available to help users with customization?
We think it's pretty self-explanatory. But reach out if you need a screenshare.
18. What support options are available if users encounter issues?
Email us and we'll get back to you quickly.
19. Is there a cost associated with using your app?
Each template can be purchased for $149 a year, which includes all 6 pre-built color schemes.
20. How often are new designs or updates added to the app?
New designs are in sketch form, but we have a few things we'd like to take care of first.
21. Do I need to set up each email individually?
No, first you should set up the main styling in theme settings which will then be applied to each email. And then you can fine-tune each email individually.